Frequently Asked Questions - Maintenance

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We charge the full cost of repairs for all damage determined to have been caused by any student or to a dorm room under that student’s care and control. Dorm rooms should be locked at all times; therefore, if a room is damaged, the occupants will be charged, unless another person accepts responsibility.

It is the duty of each student and his/her dorm parent to inspect the room for damages before occupying the room. Once the student occupies a room, all damage found will be presumed to be caused while the room was under the care and control of the occupant/s, unless the damage was previously identified and noted on an inspection form.

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We have replaced less efficient bulbs with more efficient ones, added solar- powered water heaters to some houses, changed some diesel water heaters to “on demand” propane heaters, added skylights to some areas, installed solar-powered street lights, and installed solar-powered fans in various places. All of these programs will be expanded every year.

All new construction will follow the principles of the United States Green Building Council Leadership in Energy and Environmental Design (LEED) guidelines. These guidelines suggest ways to improve energy efficiency and protect the environment. Soon, we will build an energy lab that will be used by faculty members and students to explore alternative energy, energy efficiency, and other scientific projects.

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We contract out most pest control treatment on both campuses to Ecolab, a licensed, insured pest control company. Their service specialists are trained professionals who provide us weekly, monthly, quarterly, and annual treatments. All visits are scheduled ahead of time, with consideration given to avoiding treatment of any occupied space.

The company provides us with reports and recommendations after each visit. They respond to special requests as needed. HPA staff occasionally will spot treat small areas using readily-available products.

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Yes.  All dorms are wired by a fire alarm system. HPA staff and local authorities test the system periodically; each campus runs at least one fire drill per semester.

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The first time a key is lost, the student is charged $25 and is issued a replacement key. The second time in the same year, we assume that there is a chance someone else might find one of the lost keys. We change the pins in the lock and issue a new key. The charge is $100.

We do not refund any of the charges if a key is subsequently found. All of the labor involved in key cutting, work order processing, invoicing, etc. already has been expended.

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Yes. HPA believes in providing students the opportunity to earn money during summer or any break. The Maintenance Department normally has openings on a first-come, first-served basis. Preference is given to HPA students.

Students will work with adults doing manual labor. We teach students basic work skills and habits. We expect all employees to follow our department and HPA work rules.

We adhere to all State and Federal laws regarding minors in the work place.